Top 5 Small Business Automation Tools: Compare AU Costs
Quick answer
The top 5 small business automation tools in Australia are Xero, HubSpot, Zapier, Make and n8n, and most businesses only need two or three.
- Xero automates invoices, bank matching and payroll
- HubSpot runs your CRM and marketing automation
- Zapier, Make or n8n join your apps together
- Start with your biggest weekly time leak

This is a list of five tools, and you should buy as few of them as you can. Each one you add is another monthly bill and another link that can break.
This guide compares the five tools on cost, effort and fit, then shows you where to start.
What are the best small business automation tools in Australia?
The best small business automation tools in Australia are the ones that remove a job you already do every week. For most owners that means an accounting tool, a CRM and one tool that connects your apps.
All five below are cloud tools, so they run online with nothing to install. n8n can also run on your own server. Prices come from each tool's pricing page on 2 October 2026.
| Tool | What it automates | Starting price | Setup effort | Best for |
|---|---|---|---|---|
| Xero | Invoices, bank matching, bills, payroll | $78 a month (AUD, incl. GST) | Low | Every business that bills |
| HubSpot | CRM, email follow-ups, marketing | Free for 2 users, Starter US$20 a seat | Low to medium | Businesses with a sales pipeline |
| Zapier | Connects apps with simple rules | Free for 100 tasks, Pro US$29.99 | Lowest | A few simple automations |
| Make | Visual, multi-step workflows | Free for 1,000 credits, paid from US$9 | Medium | Owners who like to see the flow |
| n8n | Complex workflows, self-hosting | Free self-hosted, cloud from 20 euros | Higher | Control and high volume |
Plans priced in US dollars or euros move with the exchange rate.
Xero: accounting automation for Australian small business
Xero automates the money side of your business, from sending invoices to matching bank transactions. If you only buy one tool on this list, make it your accounting software.
Xero's Australian plans page lists three plans, with GST included. Grow costs $78 a month and covers invoices, quotes, bills, bank reconciliation and payroll for 2 people. The next plan up costs $107 for payroll for 5, and Ultimate 10 costs $143 for 10. Every plan includes JAX, which matches high-confidence bank transactions for you. The first three months cost a tenth of the price, so Grow is $7.80 a month while you test it.
Payroll is where it stops being optional. business.gov.au says any business with employees needs Single Touch Payroll enabled software to report each pay run to the ATO. If late payments hurt you most, see how overdue invoices hit cash flow, and read up on e-invoicing in Australia.
What is the best marketing automation software for Australian small businesses?
HubSpot is the best marketing automation software for most Australian small businesses, because its free CRM grows with you. Marketing automation means emails and follow-ups that send themselves when a lead does something.
HubSpot's Marketing Hub plans starts with a free plan for up to 2 users. Starter costs US$20 a seat each month and includes email automation for 1,000 marketing contacts. The jump to Professional is steep. It costs US$800 a month on an annual plan, plus a one-off US$3,000 onboarding fee. It includes 3 core seats, so it's built for a sales team rather than one owner.
So start on Free or Starter, and only move up when a sales process clearly needs it. Our guide to the best marketing automation software compares HubSpot with the other options.
Zapier and Make: affordable workflow automation
Zapier and Make are the most affordable way to start workflow automation, because both have free plans. Workflow automation is software that moves information between your apps and does the next step for you.
Zapier's plans page gives you 100 tasks a month free, on two-step automations. A task is one action, like adding a contact. Pro costs US$29.99 a month for 750 tasks, or US$19.99 a month paid yearly. It's the easiest tool here, so it suits an owner with no time to learn.
Make's plans give you 1,000 credits a month free and two active workflows, and paid plans start at US$9 a month. You build each workflow on a visual map, which makes a broken step easy to spot. Our n8n vs Zapier comparison goes deeper on the trade-offs.
n8n: the most control for complex business automation
n8n gives you the most control over business automation, and you can run it free on your own server. The trade-off is that someone has to set it up and look after it.
n8n's plans page lists a free self-hosted Community edition. Its cloud Starter plan costs 20 euros a month, billed yearly, for 2,500 workflow runs. Each run counts once, however many steps it has. That makes long workflows cheaper than tools that charge per step.
Self-hosting also means you choose where your data is stored, which matters for client records. But a server needs updates and backups. If nobody on your team wants that job, pick a cloud plan or a simpler tool. For a sole trader with simple needs, n8n is often more power than the job needs.

Which automation tools suit a medium-sized business?
A medium-sized business can use the same five tools, but it needs higher plans with more users, more runs and error alerts. The free plans stop fitting once several staff rely on one workflow.
Medium-sized businesses are also further ahead on AI. The ABS found 22% of medium-sized businesses used AI in 2024-25, against about 11% of small and micro businesses. Plan for team pricing from the start. Zapier's Team plan starts at US$69 a month paid yearly for 2,000 tasks. n8n's Pro cloud plan costs 50 euros a month paid yearly for 10,000 runs.
At this size, workflows join several systems at once. Our guide to automating business processes covers how to map them first. Look for error alerts too, so a failed run reaches a person before a customer notices.
What does doing nothing cost? A worked example
Retyping the same details between apps costs more than every tool on this list put together. Here's a worked example, not a client result, so swap in your own numbers.
What retyping data costs in a year
- Hours a week copying enquiries, quotes and contacts between apps, 4
- × What your hour is worth, $60
- × Working weeks a year, 48
- = Your time spent a year, $11,520
Compare that with the tools. Xero Grow costs $936 a year, and Zapier Pro adds US$359.88 on monthly billing. Even together, that's well under $2,000 a year. Data entry is also the first job many owners hand to software. The QuickBooks 2026 Australia report found data processing was the top AI use, at 38%. To get your own number, work out what manual processes cost you.
How to start with small business automation tools
Start with one job that repeats every week, and only buy a tool once you know which job it fixes. Buying tools first is how owners end up paying for software nobody uses.
How to set up your first automation
- Write down every job you do more than once a week, and time each one. Week 1
- Pick the job that costs the most hours or causes the most mistakes. Week 1
- Check whether Xero or HubSpot already does it before you add a new tool. Week 2
- Build the automation on a free plan and test it with real data. Week 2
- Count the hours saved after a month, then pick the next job. Week 6
business.gov.au also says the ATO recommends keeping digital records, which these tools do as they run. For easy first jobs, see the simplest tasks to automate first.
When should you build a custom tool instead?
Build a custom tool when no off-the-shelf app fits how your business already works. Forcing a job into the wrong software often costs more time than it saves.
We've built tools like this when the usual apps didn't fit. A health business was writing its invoices by hand each week. UnderCurrent Automations built an invoice generator around how it already worked. Over the engagement, it saved the business about 10 hours a week on invoicing. Over 48 working weeks, that's about 480 hours a year back in the business.
Our rule is to use the off-the-shelf tool when it fits, and build only the part that doesn't. Most custom builds still plug into tools like Xero. Read more about business process automation and AI automation to see where each fits.
How do you know if an automation provider is a good fit?
A good automation provider asks how your business works before it recommends a single tool. If the first meeting is a software demo, be careful.
Check these before you hire anyone
Want a second opinion on which tools fit your business? Book a free call with UnderCurrent Automations. We'll look at how you work now and tell you which one job to automate first. The call takes 30 minutes and costs nothing.
Frequently asked questions
Are there free automation tools for small business in Australia?
Yes, four of the five main small business automation tools have a free plan. Zapier's free plan includes 100 tasks a month, and Make's free plan includes 1,000 credits. n8n's Community edition is free if you host it yourself. HubSpot's free plan covers up to 2 users. Xero is the exception, starting at $78 a month. Free plans suit testing one workflow, but most businesses upgrade once staff rely on it.
Do you need to know how to code to use automation tools?
No, you don't need to code to use most small business automation tools. Xero, HubSpot, Zapier and Make all work through menus and forms. Zapier is the easiest to learn, and Make shows each workflow as a visual map. n8n also has a visual editor, but its advanced features suit someone technical. If you'd rather not learn any of it, a consultant can build the workflow and hand it over.
How much do automation tools cost a small business each month?
A small business can run a two-tool automation stack for a little over $100 a month. Xero's Grow plan costs $78 a month including GST. Zapier's Pro plan adds US$29.99 a month on monthly billing, or US$19.99 paid yearly. HubSpot's free plan adds nothing until you need Starter at US$20 a seat. Costs climb with users, tasks and contacts, so check usage limits before you commit.
Which tasks do Australian small businesses automate most with AI?
Australian small businesses use AI most for data processing, at 38%, according to the QuickBooks 2026 Australia AI Impact Report. Administration follows at 36%, then marketing at 34%. Customer service and bookkeeping each sit at 32%. The same report found 69% of Australian small businesses used AI regularly by January 2026, up from 40% in July 2024. Those jobs line up with what Xero, HubSpot and the connector tools automate.
Are cloud automation tools safe for client data?
Cloud automation tools can be safe for client data if you set them up with care. business.gov.au advises protecting your business from cyber threats before you start using digital tools. Turn on two-factor login, give each staff member their own account and only connect the apps a workflow needs. If you need full control over where data sits, n8n can run on your own server.




